Frequently Asked Questions

Back to Top

Are your prices quoted by the square yard or square foot?

Our Carpet Tile prices are per square yard.

Back to Top

Is shipping free?

No.

Back to Top

Is your carpet 100% Nylon?

Yes, except where otherwise noted.

Back to Top

Is it easy to install Carpet Tiles?

YES! Installing Carpet Tiles is very easy. There are different suggested installation methods most of which can be found in our Learning Center. Carpet Tiles are a Do-It-Yourself product.

Back to Top

Is glue required to install carpet tiles?

It depends. We do not recommend using glue for a basic residential installation. Simply applying double sided carpet tape in a few areas will suffice. We do however recommend using a pressure sensitive adhesive for all commercial jobs.

Back to Top

How do you cut carpet tiles?

A regular razor knife will do the job.

Back to Top

Is your carpet covered by a warranty?

All warranty questions are answered in our Customer Service section.

Back to Top

Can I use CARPETiLE, Inc. to order products from the manufacturer?

Yes, we can order running line products from most of the major manufacturers.

Back to Top

How long can I expect for shipping?

With our in-stock inventory, the products are shipped within 24 hours (barring holidays) and usually take between 2 and 5 days to arrive, depending on where you are located. With products ordered from the manufacturer, it will depend on the time to manufacture the product. This will be determined at the time of the order.

Back to Top

If you have any other questions, feel free to call us at 800-443-7888.